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image-2022-08-22-16-45-03-508.png (65,201 bytes) |
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Hi Kerwin Is there an update? Thank you YK.JUng |
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Hi Jerry Please update me on this issue Thank you YK.Jung |
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Hi YK.JUng, I only found that the system triggers the change of timezone through SetupWraith|GmsCheckinSurfacer, There are currently no correct steps to reproduce this issue. So not sure what triggers SetupWraith|GmsCheckinSurfacer to change timezone I will keep replicating to see if there is a way to generate this problem Jerry |
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Hi Jerry Please update the progress on this issue. I have a meeting at 2 pm. today, so I have to report on this before that. Thank you YK.Jung |
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Hi YK,jung, Please help to catch a normal log of Factory initialization in SKB QA team's network. I need to compare the differences. in SKB QA team network: 08-22 14:02:00.012 3876 5161 D NetworkMonitor/100: PROBE_DNS www.google.com 68ms OK 142.250.207.100 in my side: 08-29 19:31:09.602 D/NetworkMonitor/100( 3863): PROBE_DNS www.google.com 2553ms FAIL Jerry |
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Hi Jerry This is the log that I tested when there was no issue in my environment. Please check it Thank you YK.Jung |
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Hi Jerry Please update the progress on this issue. Thank you YK.Jung |
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Hi YK,jung, From the two logs, the cause of the error has not been found. Looks like an issue with the test environment. Jerry |
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Hi Jerry JunGyu Kim is going to visit the place next Tuesday(SEP/20th) on this issue. Please let me know if you need to check or have any doubts. Thank you YK.Jung |
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Hi Jerry Jun Kim visited the issue place and did the test. As for the test result, there is an issue in the Setupwratih version as shown below. 15.534.28(Setupwratih version : 1.0.448331337) 100% Issue Observed (US/Eastern) 15.534.4 (Setupwratih version : 1.0.434365659) 100% Issue Observed (US/Eastern) 15.532.20(Setupwratih version : 1.0.394191907) 100% Issue Observed (US/Eastern) => it's seems that this is network environment issue. The public(WAN) IP address where the issue occurs is 1.228.6.26 when PC/STB access Google through this address, it's all in US/Eastern. The log of the issue is as follows: 09-20 15:23:20.700 5880 5880 D SetupWraith|GmsCheckinSurfacer: performCheckinCompletedTasks: google_setup:ip_timezone = US/Eastern (at GmsCheckinSurfacer.java:185) Additionally, if Kim use a PC to go to www.google.com in this place, the location is indicated in the U.S. * Google Display Screen (US Design) 1_google_screen.png / 1_google_screen2.png * Google map screen ( US ) 2_google_map.png Please register with Google Issue Tracker about the issue of changing ip_timezone in Setupwratih. ( IP : 1.228.6.26 ) Please let me know if you have any other opinions Thank you YK.Jung |
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Hi Jerry These are the attachments omitted from the above information. Thank you !! YK.Jung 1_google_screen.png (40,650 bytes) 1_google_screen2.png (63,894 bytes) |
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Hi YK,jung, I just discussed with other colleagues that this question should not be posted on Google Tracker System. Because this is a network environment problem. When we use the PC to connect to the Internet, the time zone obtained by the PC is already wrong, and this result should not be a problem with Google SetupWizra. I would like to trouble you to confirm the environment settings again. If you still have any questions, please let me know. Jerry |
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Hi Jerry This issue was considered a network environment issue. I'll close it. Thank you YK.Jung |
- yk.jung ( (ALTech) Younkwang Jung ) developer
